Effective Date: January 1, 2024
Riverstone Urology Specialists is committed to providing an accessible website that complies with the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG).
Our Commitment
We believe that everyone deserves equal access to information and services, regardless of physical ability or disability. Riverstone Urology Specialists is dedicated to ensuring our website is accessible and usable for all visitors, including those using assistive technologies such as screen readers, magnification software, and voice recognition tools.
We strive to meet or exceed the accessibility standards set by:
- Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
- Americans with Disabilities Act (ADA) Title III
- Section 508 of the Rehabilitation Act
Accessibility Features
Visual Design and Color
- Sufficient color contrast between text and background colors for readability
- Clear visual hierarchy with distinct heading levels
- Readable font sizes that can be easily enlarged by users
- No reliance on color alone to convey meaning
Navigation and Structure
- Logical page structure with proper heading hierarchy (H1, H2, H3, etc.)
- Clear and consistent navigation menus across all pages
- Keyboard navigation support for all interactive elements
- Skip navigation links to bypass repetitive content
- Breadcrumb navigation for easy orientation
Images and Media
- Descriptive alt text for all meaningful images
- Captions and transcripts for video content where available
- Decorative images properly marked to avoid confusion
- Links with descriptive anchor text
Forms and Input
- Clear labels for all form fields
- Error messages that clearly identify problems
- Instructions provided before and within forms
- Support for keyboard-only form completion
Content and Readability
- Clear, plain language avoiding jargon where possible
- Short paragraphs and sentence structures for readability
- Proper use of lists and bullet points to organize information
- Consistent terminology and naming conventions
Technical Accessibility
- Valid HTML and CSS code following web standards
- Mobile-responsive design that works on all devices
- Fast page load times for all connection speeds
- Compatibility with screen readers and assistive technologies
- Proper focus indicators for keyboard navigation
Ongoing Efforts
Accessibility is an ongoing commitment, not a one-time project. Riverstone Urology Specialists continually works to improve website accessibility through:
- Regular accessibility audits and testing
- Updates to reflect evolving web standards and best practices
- Employee training on accessible web design and content creation
- User feedback and accessibility issue reports
- Testing with real assistive technologies and users with disabilities
- Monitoring of third-party services and integrations for accessibility
Known Limitations
While we are committed to accessibility, some limitations may exist:
- Third-Party Content: External links and embedded content from other websites may not meet our accessibility standards
- Patient Portal: The patient portal is a third-party service and may have its own accessibility standards
- PDF Documents: Older PDF files may not be fully accessible; we are working to convert important documents to accessible formats
- Legacy Systems: Some integrated healthcare systems may have limitations outside our direct control
Accessibility Tools and Features
Browser Tools
Most modern web browsers include accessibility features you can enable:
- Text size adjustment
- High contrast display modes
- Built-in reader views
- Zoom functionality
Screen Readers
Our website is compatible with popular screen readers including JAWS, NVDA, and VoiceOver. For best results, use the latest version of your preferred screen reader.
Keyboard Navigation
You can navigate our entire website using only your keyboard:
- Tab: Move forward through interactive elements
- Shift + Tab: Move backward through interactive elements
- Enter: Activate buttons and links
- Arrow Keys: Navigate within menus and dropdowns
Accessibility Resources
For Our Visitors
- Web Accessibility Initiative (WAI) — Information about web accessibility
- WCAG 2.1 Quick Reference — Accessibility guidelines overview
- Social Security Administration Accessibility Resources — General accessibility resources
Assistive Technology
- NVDA — Free screen reader for Windows
- JAWS — Screen reader for Windows
- Apple VoiceOver — Built-in Mac and iOS accessibility
Report Accessibility Issues
We Want Your Feedback
If you experience difficulty accessing any part of our website, or if you encounter accessibility barriers, please contact us immediately. We take accessibility concerns seriously and will work to resolve any issues as quickly as possible.
When reporting an issue, please include:
- The page or feature that's inaccessible
- Your browser, screen reader, or assistive technology
- A description of the problem and how it affects your access
- Your preferred method of contact (phone, email, or mail)
How to Report
Riverstone Urology Specialists
Phone: (281) 822-4900
Email: info@riverstoneurology.com
Mail: 9200 Pinecroft Drive, Suite 280, Shenandoah, TX 77380
We will acknowledge your report within 24 business hours and work to address the issue. If you are not satisfied with our response, you may contact the U.S. Department of Justice Civil Rights Division at www.justice.gov/crt/.