Insurances Accepted
Riverstone Urology Specialists works with many major health insurance plans. Our goal is to make high quality urologic care accessible while helping you understand your coverage before your visit.
This page gives you a general overview. Plan participation changes over time, so your insurance company is the final source of truth about your benefits.
Check Your Insurance Before Your Visit
Before You Schedule With Dr. Libby, You Should
- Call the number on your insurance card
- Ask if Riverstone Urology Specialists and Russell Libby, MD are in network for your specific plan
- Confirm your copay, deductible, and coinsurance
- Ask if you need a referral or prior authorization to see a urologist
If your plan shows Riverstone Urology as out of network, call our office. In many cases we can review self pay options or help you understand your choices.
Referrals And Authorizations
Some insurance plans require a referral from your primary care doctor, or a prior authorization, before they cover a specialist visit or certain procedures.
You Are Responsible For
Getting any required referral before your visit
Letting our team know if your plan has special rules for specialty care
Bringing your referral paperwork or authorization number to the office
If you are not sure what your plan needs, call your insurance first. Our staff helps with the process once requirements are clear.
Copays, Deductibles, And Balances
At The Time Of Your Visit, Our Staff Will
- Verify basic eligibility and benefits
- Collect your specialist copay
- Collect estimated deductible or coinsurance amounts when appropriate
Any Remaining Balance After Your Insurance Processes The Claim Will Appear On A Statement. You Can Pay By
- Major credit and debit cards
- Health savings account (HSA) or flexible spending account (FSA) cards
- Other payment methods listed in our financial policy
If you have questions about a bill, contact our office so we can review the explanation of benefits with you.
Self Pay Patients
If you do not have insurance or choose not to use your insurance, Riverstone Urology offers self pay rates.
Self Pay Patients Can Expect
- Clear information about visit and procedure pricing
- Payment due at the time of service unless other arrangements are made in advance
Call the office and ask to speak with a team member about current self pay pricing for new visits, follow up visits, and common procedures.
If Your Plan Is Not Listed Or Changes
Insurance networks add and remove providers during the year.
If You
- Do not see your plan listed
- Recently changed plans
- Received a notice from your plan about network changes
Call Riverstone Urology And Your Insurance Company Before Your Visit. Our Staff Will
- Confirm whether we are in network
- Explain options if we are out of network
- Help you avoid surprises when possible
What To Bring To Every Visit
To Help Us Bill Your Plan Correctly, Bring
- Your current insurance card
- A photo ID
- Any referral or authorization your plan requires
If your insurance, address, or employer changes, tell our staff at check in so we can update your record.
Questions About Insurance
Insurance can be confusing. If you have questions about coverage for urology visits, procedures, or tests at Riverstone Urology, contact our office during business hours.
Our Team Cannot Override Your Plan’s Rules, But We Can
- Explain how we bill
- Help you read your explanation of benefits
- Point you back to your insurance company with the right questions to ask
This helps you understand your financial responsibility before and after your visit with Dr. Libby.