Frequently Asked Questions

It depends on your insurance plan. Some HMO plans require a referral before you can see a specialist, while PPO plans often allow direct access. We recommend calling us or your insurance company to verify your specific requirements. Our billing team can help clarify this for you.

We prioritize urgent cases. Call (281) 822-4900 immediately if you're experiencing severe symptoms like:

• Severe flank or back pain (possible kidney stone)
• Inability to urinate or catheter complications
• Signs of urinary tract infection with fever

We will work to accommodate you as soon as possible, often the same day for true emergencies.

Please bring:

• Photo ID and insurance card
• List of current medications and supplements
• Any relevant medical records or test results
• Completed patient information forms (available on our website)
• A list of questions or concerns you want to discuss

For certain types of visits and follow-ups, we may offer virtual consultations. However, many urological conditions require in-person examination. Call us to discuss whether a telehealth visit is appropriate for your situation.

We accept most major insurance plans. Coverage depends on your specific plan and whether you have met your deductible. We'll verify your benefits before your visit and inform you of any out-of-pocket costs. Call (281) 822-4900 to verify coverage.

Riverstone Urology treats a comprehensive range of conditions including:

• Men's sexual health (ED, low testosterone, Peyronie's disease)
• Prostate conditions (BPH, cancer)
• Women's incontinence and pelvic floor disorders
• Kidney stones and urinary tract infections
• Urologic cancers (bladder, kidney, prostate)
• Infertility and vasectomy
• Bladder and kidney conditions

See our specialties page for more details or call to discuss your specific condition.

We offer both minimally invasive and traditional surgical procedures, including robotic-assisted surgery for complex cases. Common procedures include:

• Shock wave lithotripsy for kidney stones
• Endoscopic procedures for bladder and urethral conditions
• Vasectomy
• Prostate and urologic cancer surgery
• Pelvic floor and incontinence procedures

Dr. Libby will discuss the best surgical option for your condition during your consultation.

Plan for 45-60 minutes for your first visit, including check-in and registration. Follow-up visits are typically shorter, 20-30 minutes. Time varies based on the complexity of your condition and any tests or procedures needed. We do our best to stay on schedule and minimize your wait time.